From fbc0b89e6170bb874c21415c69ff3268ba9175a1 Mon Sep 17 00:00:00 2001 From: Barbz Date: Tue, 30 Jun 2020 00:41:03 +0200 Subject: fix: Add bit more info to gm_ticket (#252) * fix: Add bit more info to gm_ticket * Update gm_ticket.md --- docs/gm_ticket.md | 27 +++++++++++++++------------ 1 file changed, 15 insertions(+), 12 deletions(-) (limited to 'docs') diff --git a/docs/gm_ticket.md b/docs/gm_ticket.md index 9c2a362..21ed5c1 100644 --- a/docs/gm_ticket.md +++ b/docs/gm_ticket.md @@ -329,11 +329,9 @@ The time when the ticket was closed or deleted by the issuer as linux timestamp ### closedBy -0 : Open - -~-1 : Closed by Console~ (not implemented on azerothcore yet) - ->0 : player who abandoned ticket or GM who closed ticket +* 0 = Open +* ~-1 = Closed by Console~ (not implemented on azerothcore yet) +* > 0 = player who abandoned ticket or GM who closed ticket ### assignedTo @@ -345,21 +343,24 @@ The comment to the ticket, only visible to game masters ### response -Requires GM response. 17 = true, 1 = false (17 is default) +The string the GM inserted with `.ticket response` commands to answer the ticket before completing it. ### completed -`field-no-description|14` +* 0 = not completed +* 1 = completed (will inform the user and show what is in `response`) ### escalated -`field-no-description|15` +* 0 = ticket is not currently assigned to a gm +* 1 = ticket is assigned to a normal gm +* 2 = ticket has been escalated after completion (a GM is supposed to contact the player back) -### viewed -0 : no one has viewed the ticket. +### viewed ->0 : How many times the ticket has been viewed. +* 0 = no one has viewed the ticket. +* >0 = How many times the ticket has been viewed by GMs ### needMoreHelp @@ -367,4 +368,6 @@ Requests further GM interaction on a ticket to which a GM has already responded. ### resolvedBy -GUID of GM who resolved the ticket. +* 0 = Open +* ~-1 = Resolved by Console~ (not supported on azerothcore yet cause of datatype in DB) +* > 0 = Character guid of the GM who resolved it (by closing the ticket or by completing the ticket) -- cgit