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| author | Barbz <BarbzYHOOL@users.noreply.github.com> | 2020-06-30 00:41:03 +0200 |
|---|---|---|
| committer | GitHub <noreply@github.com> | 2020-06-30 00:41:03 +0200 |
| commit | fbc0b89e6170bb874c21415c69ff3268ba9175a1 (patch) | |
| tree | fda5ff956acf18ac737ec1c219ab2f90006a8b5f | |
| parent | 8452620e4693750795d8550b3a8a1a7b5ce1df80 (diff) | |
| download | wiki-fbc0b89e6170bb874c21415c69ff3268ba9175a1.tar.gz wiki-fbc0b89e6170bb874c21415c69ff3268ba9175a1.tar.bz2 wiki-fbc0b89e6170bb874c21415c69ff3268ba9175a1.zip | |
fix: Add bit more info to gm_ticket (#252)
* fix: Add bit more info to gm_ticket
* Update gm_ticket.md
| -rw-r--r-- | docs/gm_ticket.md | 27 |
1 files changed, 15 insertions, 12 deletions
diff --git a/docs/gm_ticket.md b/docs/gm_ticket.md index 9c2a362..21ed5c1 100644 --- a/docs/gm_ticket.md +++ b/docs/gm_ticket.md @@ -329,11 +329,9 @@ The time when the ticket was closed or deleted by the issuer as linux timestamp ### closedBy -0 : Open - -~-1 : Closed by Console~ (not implemented on azerothcore yet) - ->0 : player who abandoned ticket or GM who closed ticket +* 0 = Open +* ~-1 = Closed by Console~ (not implemented on azerothcore yet) +* > 0 = player who abandoned ticket or GM who closed ticket ### assignedTo @@ -345,21 +343,24 @@ The comment to the ticket, only visible to game masters ### response -Requires GM response. 17 = true, 1 = false (17 is default) +The string the GM inserted with `.ticket response` commands to answer the ticket before completing it. ### completed -`field-no-description|14` +* 0 = not completed +* 1 = completed (will inform the user and show what is in `response`) ### escalated -`field-no-description|15` +* 0 = ticket is not currently assigned to a gm +* 1 = ticket is assigned to a normal gm +* 2 = ticket has been escalated after completion (a GM is supposed to contact the player back) -### viewed -0 : no one has viewed the ticket. +### viewed ->0 : How many times the ticket has been viewed. +* 0 = no one has viewed the ticket. +* >0 = How many times the ticket has been viewed by GMs ### needMoreHelp @@ -367,4 +368,6 @@ Requests further GM interaction on a ticket to which a GM has already responded. ### resolvedBy -GUID of GM who resolved the ticket. +* 0 = Open +* ~-1 = Resolved by Console~ (not supported on azerothcore yet cause of datatype in DB) +* > 0 = Character guid of the GM who resolved it (by closing the ticket or by completing the ticket) |